Quality and Performance
Product consistency, performance and being fit for purpose are crucial to sustainability and ensuring that materials are not rejected or potentially wasted, which is costly both economically and environmentally.
Quality management systems have a vital role and our indicator shows the percentage of the total concrete production and constituent materials sites that are independently certified to ISO 9001:2008.
Percentage of production sites covered by a certified ISO 9001 QMS
2017 data shows a continued increase in certification to over 96.3% which exceeds the 2020 target of 95%.
Further information on the quality and performance indicator can be found in the full report.
These indicators are part of the Materials section of the report and 2020 Commitments. An update on our Materials 2020 Commitments.